BubbleCraps ("we" or "us") is a free, play-money game site and app, with casino-style games, Destroyer, and Mahjong. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies whether you play with an account or as a guest.
BubbleCraps is for entertainment only. Virtual chips have no real-world monetary value. They cannot be bought, cashed out, transferred, or exchanged for money or prizes.
Age and children
BubbleCraps has no minimum age. You can give us your birthday when you sign up, but you do not have to, and it never affects who can play. It stays on your account, other players cannot see it, and it is removed if you delete your account or ask us to remove it.
If you are a parent or guardian and believe your child has given us personal information, contact us and we will delete it.
Information we collect
- Account information you give us when registering: username, first and last name, email address, and, if you choose, a phone number and birthday.
- Sign-in identifiers if you use Google or Apple sign-in: a verified email address, name, and the provider's account identifier that links your account. We never receive your Google or Apple password.
- Guest play: a temporary guest name and identifier with no personal details. It lasts about a day and is stored in your browser.
- Gameplay data: chip balance, games and hands played and their results, ratings, ranks, leaderboard positions, bonus streaks, and preferences. For Mahjong this includes a record of each online hand, which we keep to check fairness and investigate cheating.
- Things you choose to share: an avatar, chat at live tables, direct messages to friends, friend lists, blocks, reports you make, and messages you send to support.
- Safety records: reports, votes to remove a player, and signs of cheating or abuse, along with the accounts involved.
- Usage events: our own record of things like signing up and starting a game, with your account or an anonymous identifier, your platform, and your app version. We use it to understand how the games are used.
- Technical data needed to run the service, such as sign-in tokens and standard server logs, which can include your IP address and device type.
We do not collect payment details, because BubbleCraps has no purchases. We do not use third-party advertising or tracking tools, and we do not show ads.
How we use your information
- To create and secure your account and keep you signed in.
- To run the games: save your progress, calculate ratings, show leaderboards, deliver bonuses, and provide live tables, friends, and chat.
- To answer support requests and send service emails, such as verifying your address.
- To keep play fair and safe, and to investigate cheating, abuse, and breaches of our Terms.
- To understand how the games are used and improve them.
How we share information
We do not sell your personal information. We share it only as needed to run BubbleCraps:
- Other players can see your username, avatar, rating, rank, leaderboard position, and anything you send in chat or messages. They do not see your real name, email address, or phone number.
- Service providers process data for us, including our server and database hosting and our email delivery provider. If you use Google or Apple sign-in, those companies handle that step.
- Legal: we may disclose information if the law requires it, or to protect the safety and rights of our players.
Hong Kong Mahjong Online app
This policy also covers Hong Kong Mahjong Online, our Mahjong app for iPhone, iPad and Android, and HK Mahjong, the same game for Windows. Hong Kong Mahjong Online is published by BUBBLECRAP LLC on the App Store and by My Rental Spot on Google Play; HK Mahjong is published by Bubble Craps on the Microsoft Store. Both use the same accounts as this site.
To delete your account in the app: sign in, open the account menu at the top of the home screen, choose "Delete account", type DELETE, and confirm. This also deletes the account on this site. You can also email support@bubblecrap.com and we will do it for you. The next section explains what is deleted and what we keep.
Notifications: if you say yes, we store an identifier for your phone so we can tell you when a friend joins your room, when your table is ready, and when a new season starts. We pass it to Apple or Google only to deliver them. You can turn each kind off in the game's Settings or in your phone's settings. Signing out removes it, and so does deleting your account.
Who it is for: the app has no minimum age and is made for a general audience. It is not directed at children under 13.
What is not in the app: chips, purchases, ads, photo uploads, friend lists and direct messages. Seat avatars are built-in pictures, and chat is only with the people at your table. Other parts of this policy that mention those things apply to the website and our other games.
Keeping and deleting your information
- Delete your account at any time: choose "Delete account" from your account menu in Mahjong or the account panel in a casino-style game, type DELETE, and confirm. You can also email us and we will do it for you. This permanently removes your account and the personal details attached to it.
- We keep account data while your account is active. After deletion we may keep limited records where the law requires it or to prevent fraud. We also keep records of finished Mahjong hands so results stay checkable, with your username replaced by "Deleted player". Usage events stay as well, but they no longer connect to your account details. Backups are deleted after 7 days.
- Guests can clear their guest identity by closing the browser tab or clearing site data.
- You can update your profile, change your password, or remove your avatar from your account.
Security
Passwords are stored only as salted hashes, connections use HTTPS, and access to personal data is restricted. No system is completely secure, but we work to protect your information.
Changes to this policy
We may update this policy from time to time. Changes will be posted here with a new effective date.
Contact us
Questions about this policy or your data? Use the in-game Call Attendant support, or email support@bubblecrap.com.